FAQs

Shipping

Where do you ship from?
We ship all orders from our warehouse in Melbourne, Australia. 

AUS Shipping:

• Standard Shipping (2–5 business days)

• Express Shipping (1–3 business days)

International Shipping:

• Standard International (7–14 business days)

• Express International (3–7 business days)

Can I track my order?
Yes! Once your order has been dispatched, you’ll receive a confirmation email with your tracking number.

Contact Us

Have a question we didn’t answer here?
Email us at hermionethelabel@gmail.com — we’re happy to help!

Returns & Exchanges

Do you accept returns or exchanges?
Yes, we accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Please contact us for return details and we will assist.